Terms & Conditions

IMPORTANT :
Property Terms

  • You are making a direct booking with the homestay.
  • Tariffs & rates are subject to change without prior notice. Final confirmation is advised from the homestay.
  • Pets and car wash are not permitted within the premises.
  • Smoking is permitted only on terraces & in the garden.
  • Guests are requested not to take visitors to their rooms. Visitors may be received in the Sitting Room / Lounge / Lobby.
  • Reservation is confirmed only against full advance payment for the entire duration of stay.
  • Confirmation is subject to bank validation of payment receipt.
  • Domestic payments may take up to 24 hours to reflect.
  • Overseas remittances may take 7–14 days to reflect in the account.
  • Guests must attach proof of payment with the reservation confirmation email.
  • Any communication regarding booking, modification, or cancellation must be in continuation of the original reservation email. Verbal communication will not be considered valid.

Check-In & Check-Out

  • Check-In Time: 12:00 PM
  • Check-Out Time: 10:00 AM
  • Early Check-In & Late Check-Out are subject to availability and chargeable if extended beyond 1 hour.

Occupancy Policy

  • Room occupancy is based on Single or Double occupancy + one child.
  • Complimentary stay for infants aged 0–6 years.
  • Children above 6 years are considered extra occupants and are chargeable.
  • Extra bed (pull-out) is chargeable as per room category.
  • All occupants must provide valid Government of India approved ID at Check-In.
  • Accepted IDs:
    • Aadhaar Card
    • Driving License
    • Passport
  • Foreign nationals must provide Passport & valid Visa at Check-In.
  • To facilitate a smooth Check-In, photo ID may be shared in advance via email.

OTA Bookings

  • Guests booking through OTAs must present a Hotel Voucher at Check-In.
  • Unaccompanied guests below 18 years are not encouraged.
  • The homestay reserves the right to deny such bookings. No refund will apply.

Food, Beverages

  • Food & smoking are not permitted inside rooms.
  • Room service & liquor are not available at the property.
  • Food & Beverage is taxable as per applicable laws.
  • Homemade vegetarian & non-vegetarian meals are available on prior notice.
  • Meal Timings:
    • Breakfast: 8:00 – 9:30 AM
    • Lunch: 1:00 – 2:30 PM
    • Dinner: 8:00 – 9:30 PM
  • Kitchen closes at 10:00 PM.

Offers & Benefits

  • Offers and benefits are applicable only under CVGR (Company Volume Guaranteed Reservation) or prior registration with Otara Luxury Homestay.
  • Any inclusions not explicitly mentioned in the booking confirmation may be chargeable.
  • Cancellation policy applies irrespective of offers, packages, or discounts at the time of booking.
  • Cancellation penalties will apply even in case of booking modifications.

Cancellation Policy

  • Cancellation 14 days prior to Check-In – 100% refund
  • Cancellation 7 days prior to Check-In – 50% refund
  • Cancellation 4 days prior to Check-In – 25% refund
  • Cancellation 2 days prior to Check-In / No-show – No refund

Payment Details

Bank: ICICI Bank
Branch: Raja Park, Guru Nanak Marg, Moti Dungri Scheme, Jaipur – 302004
Account : Planet Leisure Pvt Ltd Unit-1.
Account No: 0315 0501 1093
IFSC: ICIC 0000 315
IBAN: BE 5650 1201 0000 0048 4637
SWIFT: ICIC BEF FXXX

Privacy & Data Protection Policy

  • We are committed to protecting the privacy of all guests visiting otarajodhpur.in.
  • Personal data is collected only as necessary to process reservations and provide services.
  • We do not spam or misuse guest information.
  • Data is protected as per applicable privacy & data protection laws.
  • Cookies may be used to improve website experience and functionality.

Acceptance of Terms: If you proceed with your booking, it will be deemed that you have read, understood, and accepted all the above Terms & Conditions.

Rights Reserved

  • Otara Luxury Homestay reserves the right of admission and booking acceptance.
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